Frequently Asked Questions
Everything you need to know about bringing nature's beauty into your home.
How do you ensure my flowers arrive fresh?
We source our blooms directly from sustainable farms and ship them in temperature-controlled packaging with hydration packs to ensure they stay vibrant from our door to your home.
What is your delivery timeframe for home decor arrangements?
Most orders are processed within 24 hours. We offer same-day delivery for local orders placed before 1:00 PM and standard 2-3 day shipping for nationwide floral decor.
Can I include a personalized message with my order?
Absolutely. During the checkout process, you will have the option to compose a custom message which we will hand-write on a premium card and tuck into your arrangement.
Do you offer subscriptions for recurring home deliveries?
Yes, our 'Blooms for Home' subscription allows you to receive fresh, seasonal arrangements weekly, bi-weekly, or monthly at a 15% discount.
What is your return policy if I am not satisfied?
Since flowers are perishable, we cannot accept returns. However, if your arrangement arrives damaged or wilted, please contact us within 24 hours for a full replacement or refund.
How should I care for my flowers once they arrive?
Every order includes a care guide. We recommend trimming the stems at a 45-degree angle, using the provided flower food, and keeping the arrangement away from direct sunlight and drafts.